Deutsch
FrançaisWarranty Summary
When it comes to a quality product and superior customer service, we set the standard. Our unparalleled coverage demonstrates not only our confidence in our cues, but also our ongoing commitment to you.
McDermott, Stinger & Sledgehammer Lifetime Warranty
Lifetime Warranty covers manufacturing defects, including warpage
Star Warranty
Limited lifetime warranty covers manufacturing defects, excluding warpage
Lucky, Cue Kit & Youth Cue Warranty
Three-year limited warranty covers manufacturing defects, excluding warpage
Case Warranty
Three-year limited warranty covers manufacturing defects
LINK: Register your cue
McDermott Lifetime Warranty Against Warpage & Defects
McDermott's Lifetime Warranty applies only to the original purchaser/owner of the cue and must be purchased from an authorized McDermott dealer. McDermott Cue warrants its pool cues to be free of defects in material and workmanship, including warpage, for as long as the product is owned by the original purchaser/owner. McDermott does not warrant its product against:
- normal wear and tear including tip, finish, wrap, and bumper
- misuse, abuse or mishandling
- modification or improper maintenance performed by third parties
- damage caused by exposure to extreme temperature or humidity
All warranty claims must include the complete cue and are subject to evaluation at our facility prior to approval. Products that do not qualify for the McDermott Lifetime Warranty can be serviced by McDermott for a fee. To obtain warranty service on a McDermott product, return the product to an authorized McDermott dealer or directly to McDermott along with a copy of your original sales receipt